Services
Aimed at customer satisfaction MRK R offers different services to support the
customer:
- Total consultancy for the implementation of SAP Business
Suite.
- Preconfigured solutions for small and medium companies.
- Help Desk : constant and total service of problem solving
for the customer via telephone, web and remote connection.
- Outsourcing on site: Right in the customer's offices a MRK
work team that takes care of and maintains the SAP R/3 system.
- PMS: a success solution for Service Providers.
- Business Intelligence: Consultancy and management
about SAP platform Business Warehouse and Strategic Enterprise Management for
decision making.
- Education: After the implementation of the ERP SAP R/3
system, MRK stays at the customer's side. A work team remains on hand to follow
all the phases of the learning curve regarding the system and to transfer all
the tools necessary to enable the customer to take full advantage of all SAP R/3
functions.